Store Policies and Toyota Stadium Matchday Guidelines
Opening Hours and Event Access: Soccer90 closes 90 minutes before FC Dallas matches or Toyota Stadium events, reopening with exclusive access for ticket holders once gates are open.
Stadium Policies: Kindly adhere to all Toyota Stadium policies while attending matches or events. Your cooperation is appreciated.
Stadium and Hall of Fame Access: Please note that access to the stadium or National Soccer Hall of Fame is not available through Soccer90.
Discounts and Returns:
- No extra discounts on sale or clearance items.
- A receipt is necessary for all returns, and they must be initiated within 30 days of purchase.
- Customized jerseys, tees, or scarves are not eligible for returns.
- Exchanges do not require a receipt, but must involve the exact same item.
Contact Information: For inquiries or comments, you can reach us at 469-365-1047 or via email at store@soccer90.com.
Online Orders | Return & Refund Policies
Shipping:
- Orders ship within 2-3 business days.
- All US orders are shipped via UPS Ground, unless otherwise specified.
- Customization orders might experience longer shipping times based on demand and time to complete the customization process.
- For customization inquiries, contact store@soccer90.com.
Refunds and Returns:
- To process a return, please access our customer portal.
- Customers will receive free return shipping labels if they purchase returns coverage at checkout
- All returns should be initiated within 30 days of purchase.
- If items are damaged or shipped incorrectly, return shipping costs are covered by us.
- Customer is responsible for other return shipping costs.
- Return products in saleable condition.
- Customized jerseys are non-refundable, except in the case of our error.
Our Aim: We aspire to deliver the best customer experience. If your experience fell short of expectations, please reach out. We are committed to fulfilling your needs.
Thank you for choosing Soccer90!
